So, my boyfriend and I recently went to a Liberty Tax location over in Hurst, TX where we had planned on getting our taxes filed due to a 50$ bonus when filing with them on that particular day.Well, first and foremost the service was unprofessional.

Not only did the lady we were filing with continue asking us relentlessly whether or not the information she was entering into the computer looked right, but she even handed us her textbook to ask us if we understood the information on a particular form because she did not. Now, the rest of our problems truly started to pop up as soon as we left the office. Days later, my boyfriends gets a call that he must come in because his taxes were rejected and he had to come re-file them with Liberty Tax. Well upon arriving we are confronted with the fact that he must pay upfront now in order to file.

Now, we don't just have 400$ laying around in order to do this so we left. After leaving we realized we had left my boyfriends W2's and other documents so I called the location up and told them we would be coming by the next morning to pick them up. So, we get there the next day at 10 to pick up the documents and they tell us they can't get them because they are locked up in a file cabinet that only the manager has access to. So I call them that evening to tell them we would be by the next morning to pick them up..I asked the lady what time they would be open and she told me noon.

Well upon aarriving there this morning, they don't open until 1pm. So, again I went home, called them back at 1 and the guy on the phone tells me that we now have to pay them back their original $50 bonus in order to get the documents.

So we went up there to discuss things and now we have to wait to come back to speak with a manager tomorrow between 11-2.I am so sick and tired of dealing with this company and I will never do business with them again.

Review about: Liberty Tax Tax Preparation.

Had an Experience with Liberty Tax?

Write a review


Terms of Service
Post Comment

You May Also Like

Liberty Tax - Tax Preparation Review from Sylvania, Ohio Liberty Tax "This is by far the worst experience I have ever had. Liberty Tax is a complete rip off! My refund was only $658.00, and they proceeded to take $448.00 +..." Read more Intuit - UNAUTHORIZED CHARGE Intuit "I was just checking my bank statements and there is an unauthorized charge from Intuit. They withdrew money from my account without my consent or knowledge! Very scary! I will..." Read more Liberty Tax - Dont know how to file Form 743 Liberty Tax "Hello fellow readers I want to let others know how bad of a experience I had with this company. My wife and I had our taxes done and we had..." Read more Ricardo Saenz Business Solutions - Ricardo Saenz id a SCAM!  Do NOT Hire! Ricardo Saenz Business Solutions "RICARDO SAENZ IS A SCAM! DO NOT HIRE RICARDO SAENZ! I hired him to help handle my mother's affairs and he stole money from her and charged her..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more CAMPING WORLD CEO TRIED TO RUIN ME Camping World "South Florida RV Dealer Files lawsuit against Camping World for Fraud Civil Conspiracy, Theft of Trade secrets among other things. There is a thing called fair competition and I was..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more