Liberty Tax

My reason for calling is to report something that Ive been reported to you guys in 2022 now I got proof and I wanna make a report ASAP from your company that I never ever received it ever

I paid my tax credit card through, but not to the IRS. The local Liberty Tax will not help me. I've paid out over 4,880 for a 2915 tax bill.

Your representative this year is trying to charge me twice as much as he did last year. I was told that if I went ahead and filed that I would get a 30% discount off the preparation fee, so I was expecting 30% off of what he charged me last year, instead he's trying to charge me twice as much, and says that is with the 30% discount.

I have a problem with one of the tax preparers. They did not do my taxes right, messed up on my 3514 form, and will not correct it for me. They have been giving me the runaround for over a month, and the IRS said they will not correct it until he fills out that paperwork.

In 2023 our taxes were done at office 14924 by Karen Roger's she was so unprofessional was unable to get over the experience for 2 weeks. Add to that filling out boat load of paperwork, not able to use a bathroom or have a drink of water.

Increase in prep should have been mentioned when appt was made. Offered free prep for 2024. That promise is not going to be honored. Was made by previous office manager assured me info would be put in our file.

Current regime sees nothing in folder person who made offer no longer works there willing to give me a discount on fee. Screwed for a second time.

Math on my tax return is incorrect. Mary Brumley in Fort Walton Beach did the return yesterday. 652 A Beal Parkway, Fort Walton Beach

I took my 2023 and 2024 taxes to liberty tax on Hwy 64 in Lexington NC. My complaint is I had a $593.00 federal tax return and got $160.00 or $166.00.

I was going to use that to pay my utility bill last month. Im still sitting here without power. I did receive my state but idk about the 2023 year. I have neither one of those returns.

People need to understand they cant just do whatever and charge people because its not theres. I need some answers please . Im sorry I have to complain but Im mad and upset.

Text or email me please . I will tell everybody about this if something doesnt change.

They way over charged to the tune of $674 but did not tell me until they were done with filing. We had a very simple filing but didnt charge as so. Also tried to get me to amend my 2023 tax

I don't think I got back my full amount 4135 only got back 2900 I'm from Lexington NC 27295 liberty tax off hwy 64.. please let me know something my email is jimmybyrd422@***.com please email when y'all find out and thanks

Could not fill out paperwork. Did not even know I did not have to turn in a 1099 for my 12-year-old son.

Had to go three times to sign and resign paperwork. They told me they were filed days ago, then I came to find out they were not filed because they did not file the right forms.

Just very incompetent people. Then, when I told them I was reporting it, they said, 'I wish you would.' Very rude people.

I need my 50 percent discount so I can sign of my tax sitting in one of your local office hours n my neighbor hood to be send to IRS before the tax deadline

I need to speak with Hector Sanchez I have a huge issue that needs attention with one of your locations and have spoken to the IRS and called several times and yet to hear back I will continue to make contact until this is resolved

I need to speak with Hector Sanchez or someone higher up I have an issue and I need answers I have called and keep getting passed on to someone else 5 times now and not one person calls back its been a week and Im beyond upset.

I have real issue my taxes wasn't done correctly I have never received my state in all these years of filing with liberty I still haven't received my state check its been months.