January 2018 I did my taxes with turbo tax but never submitted I was getting 7000 I needed money so decided to go to liberty tax in Delaware. I brought all paperwork.
The preparer starts my return putting the exact information I put in or at least it seemed. She turns the screen around and says here's your refund mind you I claimed 3 children and worked all year...the screen says 3842.00 I was shocked. I told her that's impossible.
I showed her what turbo tax got she acted confused...I think she was planning on stealing my refund. I left there and just filed turbo tax.
Product or Service Mentioned: Liberty Tax Tax Return.
Reason of review: Problems with payment.