Liberty Tax miskeyed our AGI on our 8962 worksheet which created a $12976.00 tax obligation!!!! According to the 8962 instructions, you are to put the AGI from line 38 of the 1040A on 2A of the 8962 form.
As you can see from the attached copies, line 38 from our 1040A is 62598.00, and the amount they put on line 2a of the 8962 form is $64454.00. This amount is nowhere to be found on our 1040A. I can only surmise that it is a simple typo on the part of the person who entered. Due to this simple mistake, our tax obligation was $12798.00!!!!!
We have NEVER had to pay anything CLOSE to this amount. This is a 31% Tax Rate on our income!!!! The thing that floors me is that your staff was totally nonchalant about the whole thing.
I am attaching copies of these two forms. I will never ever ever ever ever recommend ANYONE to you people!!!!
Product or Service Mentioned: Liberty Tax Tax Preparation.
Reason of review: Poor quality of work.
Monetary Loss: $12978.
Preferred solution: I want everyone to know not to use Liberty Tax Preparation..
I didn't like: Dont check their work properly.