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Yes i have used liberty for 9 years until this year i had a ammemed return last year and paid 60 of the 100 to do so and was told to come down to sign a paper to finishing filing after i thought everything was done as it was as she said ya your done everything good and i wasnt able to get down there before there office shut down because of work i called the west state office many times left voicemails for return call and nothing and i called couple weeks ago just to get my money back as i have already filed the return and she said they wouldnt do that that pretty much i could chalk it that is boil grap they didnt even finish it or send it off and they just going to keep my hard earned money that wack if it was them it be different story .

Product or Service Mentioned: Liberty Tax Tax Return.

Reason of review: Problems with payment.

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Bristol, Tennessee, United States #1299304

No they never fixed it they have never even called the lady I spoke to last was very mean it's always same lady when I call and she want ever let me speak to anyone else she just says she is Manger and any issues I have she will address.

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