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I filed for 2015 and 2016 this year. The preparer said she could charge me $700 but that she would give me a $300 discount.

After the taxes were completed, I was told I would not get the $50 bonus. Also, my daughter did not get her $50 referral bonus either because they say that I didn't give them her name. Which was a lie because we had a whole conversation about it and I saw her write my daughter's name down. My tax return only amounted to less than $1500 so taking $400 is a huge chunk.

I only went to Liberty for the bonuses in the first place!

Very false advertisement! Never again!

Product or Service Mentioned: Liberty Tax Tax Preparation.

Reason of review: Poor customer service.

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Baltimore, Maryland, United States #1299487

I file my tax in Philadelphia at Liberty tax the man that did my taxes said I don't need to file my 8962 form for (health insurance)Now I have to pay more than $2000 penalty because he did not file 8962 form and the place that I file taxes been closed for a week and I went to another Liberty tax place said they don't want to do the 8962 form either & Liberty tax corporate promise to call me & never did.... I suppose to have $2600 refund & now down to $0

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