I filed for 2015 and 2016 this year. The preparer said she could charge me $700 but that she would give me a $300 discount.
After the taxes were completed, I was told I would not get the $50 bonus. Also, my daughter did not get her $50 referral bonus either because they say that I didn't give them her name. Which was a lie because we had a whole conversation about it and I saw her write my daughter's name down. My tax return only amounted to less than $1500 so taking $400 is a huge chunk.
I only went to Liberty for the bonuses in the first place!
Very false advertisement! Never again!
Product or Service Mentioned: Liberty Tax Tax Preparation.
Reason of review: Poor customer service.