Filed taxes and they were not filed correctly, now we have received a bill close to $1K. They claimed the state tax revisions were wrong.
They were wrong and will not help us file admended returns. No phone calls to help us or assistance. New owners took over the franchise and claim it is not their responsibility. They fail to follow live up to their accuracy guarantee.
Consumer’s beware. If you look at their website they say they have 100% accuracy guarantee and it is false.
This is advertising fraud. They have a fudiciary duty to fix this and to live up to obtaining consumers in a correct manner and not use false advertising practices.
Product or Service Mentioned: Liberty Tax Tax Preparation.
Reason of review: Problems with payment.
Monetary Loss: $1000.
Preferred solution: Live up to guarantee and refund payment made for services..
I didn't like: Unprofessional tax professional.