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my son had his tax done last week at liberty, he is active military and young (20). his filing was very basic and took less then 10 minutes, he was charged $270! my advice to him is that don‘t ever go back to them and tell all his mates to stay away. liberty is a...
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#1032779
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Liberty Tax miskeyed our AGI on our 8962 worksheet which created a $12976.00 tax obligation!!!! According to the 8962 instructions, you are to put the AGI from line 38 of the 1040A on 2A of the 8962 form. As you can see from the attached copies, line 38 from our 1040A...
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1.3
I didn't like
  • Dont check their work properly
#1031995
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Went to the Madisonville Tn. branch. Branch manager did my taxes and when I got a notice from the IRS that I needed to complete an additional form I discovered that she had made a major error. I called her and she got an attitude like it was my fault said to bring it...
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1.0
I didn't like
  • Deceitful practice
  • Rude behavior
  • I felt robbed
#1030626
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Liberty Tax Tax Return Review

Liberty Tax
#1025662
1.0
Details
DO NOT DO BUSINESS WITH ANY LIBERTY TAX AROUND THE CHATTANOOGA AREA THAY ARE *** ARTIST WILL MESS UP YOUR TAXES AND WILL NOT DO ANYTHING TO HELP YOU THRY USE THEIR GM LYNN AS A SCAPE GOAT AND FUNNY THING IS HER NAME EAS ON MY RETURN AND I HAD NEVER EVEN LAID EYES ON HER BEFORE THE DAY I HAD TO GO SEE HER TO TRY TO GET MY RETURN CORREVTED SO THAT TELLS ME THEY ARE SCAMMERS
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Liberty Tax Customer Care Review

Liberty Tax
#1016054
5.0
Details
I went into Liberty Tax Service in Cedar Park. Was greeted immediately by a lady who was very intelligent with her answers on my deductions. My paper work and receipts were a mess. As a salesman I just throw everything in a box. She diligently went through each one with me. This Tax Service is the best one I have ever encountered!
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Liberty Tax Preparation Service Review

Liberty Tax
#1015370
1.0
Details
I filed but was under the assumption that they were taking my fees out of my federal. Instead they took my state taxes plus some out of my federal. I feel like something is not right. I will not use them again! Never ever had this happen before!
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Short Review on February 18, 2017

Liberty Tax
#1010516
2.5
Details
For one thing they charge me over $300 told me my refund would be in my bank by 21 days it's been 19 days now for real I paid $300 for this b*******
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We came here last week to file our taxes, which were done by Gordon. It was not an unpleasant experience and I left thinking I would probably become a regular customer here. There was some additional information I needed to provide to them which they needed to file my...
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2.3
I didn't like
  • Disrespectful
  • Disorganised
  • Really unpleasant experience
#1030457
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They never checked to see what kind of return I would get filing as married seperate. Just filed joint and that was it. Wound up costing me $4k in obamacare credits. They didnt even bother to check and see if all documents were present...NOT HAPPY !... now the IRS wont...
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Anonymous
EA

Married filing separate filers are not eligible for a premium tax credit, so no way could you have gotten $4,000.

Anonymous
Tonya12456

If you filed for 2017 and they're telling you you have to pay the Obamacare care fine. look it up- Trump signed something doing away with that. So absolutely do not pay that....

2.5
I didn't like
  • Didnt tell me how much they charge before beginning the service
#1029383
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Waxahachie location charged me a fee for not paying upfront for my tax preparation. I was fine with paying ahead and took her I would, and would have NEVER agreed to have the fee deducted from my refund if I knew they were going to charge me $49.95. I have since been...
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Safe
Safe

They took extra money from my refund and they screwed my taxes up. They claimed they would amend my return at no charge, now he said they won't fix their mistake because they ...

Anonymous
Anonymous

Not only did the Waxahachie Liberty Tax take more than they disclosed from my refund, They also screwed up my taxes and I'm forced to make an amended return. They seriously ga...

1.0
#1022183
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I filed for 2015 and 2016 this year. The preparer said she could charge me $700 but that she would give me a $300 discount. After the taxes were completed, I was told I would not get the $50 bonus. Also, my daughter did not get her $50 referral bonus either because...
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Anonymous
Anonymous

I file my tax in Philadelphia at Liberty tax the man that did my taxes said I don't need to file my 8962 form for (health insurance)Now I have to pay more than $2000 penalty ...

1.4
#1017457
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The only reason i agreed to pay the outrageous fee of 500 dollars was because they promised me i would get my free loan from them within 5 days after taxes were prepared. They knew this is why i used them instead of my regular tax consultant who charges me $70. Liberty...
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Anonymous
Jencarpenter1

Yes, itbisnt free money, it was a guarranteed loan. They knew I would not recieve my refund till after Feb.15. They did not tell me this. They said I would get it in 4 days. L...

Anonymous
Bad time in chicago

My liberty tax sucked also. Nothing but lies then they messed up my state taxes.... Wth is wrong with these people. You cant even get answers from them.31st street off of hals...

1.2
#1008461
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Yes i have used liberty for 9 years until this year i had a ammemed return last year and paid 60 of the 100 to do so and was told to come down to sign a paper to finishing filing after i thought everything was done as it was as she said ya your done everything good and...
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Anonymous
Charlie Pickel

No they never fixed it they have never even called the lady I spoke to last was very mean it's always same lady when I call and she want ever let me speak to anyone else she j...

1.2
#1001976
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The location on Western Branch Blvd in Chesapeake is never open, I have gone by on different days at all times of the day and evening, no sign with hours NOTHING, the people at the shop next door tell me they are never there either This is new, I have used that office...
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#958467
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